Freelancing Fundamentals: New Client Onboarding

If you’re a newcomer to freelancing, you might find one aspect of it frustrating or intimidating: The terminology. I mean, what the heck is “client onboarding,” anyway? New client onboarding is simply the act of welcoming new customers to your business, answering their initial questions, and communicating what services you offer. A well-thought-out onboarding strategy …

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